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Posts: 1
Member Since: ‎07-10-2014
Message 1 of 2 (139 Views)

So slow

I have been a pc technician for 5 years, and have noticed that whenever i go to access HP or download an HP driver, it takes far longer to get to the right page and complete the download than many of your competitor's websites. I have worked at several different tech shops across Canada, so I do not believe this slowness is ISP or location based. Why?

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Posts: 129
Member Since: ‎12-02-2009
Message 2 of 2 (89 Views)

Re: So slow

Hello Mcgrif,


Thanks for sharing your experience with our download page. We will definitely take this feedback and work with the web team so see how we can improve our Customer experience.


Regarding download of driver 


Go to www.hp.com

On the top of the page, click on Support , Click on Download drivers

Type in the product model no like 5520 or 4500 depending on your model.

Select the correct Product Description and it will take you directly to the download page.

By default the current PC's operating system is selected.



I am an HP Employee
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