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Top Student
Posts: 5
Member Since: ‎08-02-2010
Message 1 of 2 (2,949 Views)

Solution Center Install Hangs at "Configuring Product" - Error Situation Code 25043560

Installing the Solution Center for an HP OfficeJet Pro 6500.

The software installation goes as planned, but after it Finds the Printer, and says Software Installation Complete, it goes to Configuring Product and hangs there for a while.  It finally errors out with Error Situation Code 25043560, it generates some log files, and then it unistalls some of the software.

 

I have done a Level 4 uninstall using HP's Professional Uninstall Utility (scrubber), and reinstalled multiple times - trying EVERYTHING...

 

Tech support had no workable solution, so any ideas?

0 Kudos
Tutor
Posts: 8
Member Since: ‎11-02-2010
Message 2 of 2 (2,260 Views)

Re: Solution Center Install Hangs at "Configuring Product" - Error Situation Code 25043560

Did you ever find a solution?  I keep having the same problem.

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