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Honor Student
Posts: 2
Member Since: ‎12-24-2012
Message 1 of 2 (1,934 Views)

Solution Center error (HP Photosmart all in one D110 series)

This has been working fine for 2 yeras with no problems. Now I get an error that says I need to insert a CD.  I do not know what CD I am supposed to use so I click cancel. Then it tells me I need to have a solutioncenter.msi file. I found a link on this forum for that file. When I downloaded the msi file, it told me that I did not need it. But I still get the error message asking for it. What else can I try?

Thank you.

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Professor
Posts: 2,418
Member Since: ‎11-22-2011
Message 2 of 2 (1,908 Views)

Solution Center error (HP Photosmart all in one D110 series)

Hi favre4mvp,

Is this the "file" you are referring to when you say "I found a link on this forum for that file. When I downloaded the msi file, it told me that I did not need it"?

http://goo.gl/7adJI

If not, I recommend trying that file. If that IS the file that did not work, then I recommend uninstalling & reinstalling your current software as these types of errors happen because installation of a software application has not completed or a software application is attempting to repair itself because a file is missing or a registry entry was removed.

You can download the latest software & drivers for your printer from one of the links below:

Vista or 7:

http://goo.gl/fDG0X

Windows 8:

http://goo.gl/BStxX
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