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Student
Posts: 1
Member Since: ‎07-11-2012
Message 1 of 3 (939 Views)

Stalling whilst acquiring email address Pro 8600 Plus

Pro 8600 Plus will not acquire email address even though connected to wireless router. Any advice

0 Kudos
Professor
Posts: 2,242
Member Since: ‎11-22-2011
Message 2 of 3 (936 Views)

Re: Stalling whilst acquiring email address Pro 8600 Plus

[ Edited ]

Dun35,

 

What are having issues with?

 

 

this is a very comprehensive list of troublesooting steps for eprint,

http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/START-HERE-How-To-amp-Troubleshooting-informat...

 

What operating system do you have? Please include version and bits,

 

Please include  this information and I will do my best to help you.

 

 

Hope this helps!

RobertoR



You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! Smiley Very Happy
Student
Posts: 1
Member Since: ‎08-17-2013
Message 3 of 3 (510 Views)

Re: Stalling whilst acquiring email address Pro 8600 Plus

HP Officejet Pro 8600 N911g

CN579A

 

XP SP3, 32bit

 

Same problem, followed changing DNS settting, rebooted printer.  Still . . . "acquiring email address"

 

 

Wireless network test results sheet says:

 

Wireless On and Working, Quality Very Good

Connected

Network Name Found

Printer Settings Concsisten with Wireless Router Settings - Pass

No Filtering - Pass

 

Under Current Configuration - All completed

 

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