I seem to be stuck in a loop after changing ink cartridges on my HP Envy 5530 printer. It prints the alignment page (sometimes) after switching on, then asks me to scan it. This I cannot do, it's just stuck saying Scanning Alignment Page, nothing happens. I can actually print other documents from my Mac but I cannot get back to the normal screen. I've tried the usual methods for re-setting, taking the cartridges out. If I turn it off and back on I just get the same message about having to print the alignment page again. Is there any way to skip this stage when you put new cartridges in? Or just go back to factory defaults and start the set-up again?
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
The_Fossette I am an HP Employee
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.