Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Good day @Redm,
This is a great place to visit for Community and HP support! I would really like to be able to help you with being able to print in black again.
Try these steps to see if they will resolve this issue: Troubleshooting Print Quality Issues. Let me know the results of the Print Quality Diagnostic Report.
Are you using Genuine HP Cartridges?
What are the ink levels?
If you have further issues, please provide the operating system and the connection type that you are using.
If the issue is resolved, your welcome to show your appreciation by clicking the "Accept as Solution" and the "Thumbs Up". Let me now how you make out. Thank you.
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