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Tutor
Posts: 12
Member Since: ‎06-07-2012
Message 1 of 2 (7,163 Views)

Switching from main tray to photo tray on Photosmart 6510

Have a brand new Photosmart 6510.  Photo tray works fine when printing from memory card from camera.  I need to print from files on computer.  When I try to change from main tray to photo tray in the Properties button, the computer stalls and will not switch.  There is a warning triangle on the photo tray choice.  Using HP Image Zone as my software for printing photos -- it was installed with my previous HP Photosmart B209.  I have Windows XP SP/3.  I have tried reinstalling my software from the CD that came with new printer.

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Provost
Posts: 12,147
Member Since: ‎12-31-2009
Message 2 of 2 (7,144 Views)

Re: Switching from main tray to photo tray on Photosmart 6510

Refer to http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Can-t-print-4x6-on-HP-6510-from-compute...

I am an HP employee.

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