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SHIVASHAKTHI
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The deskjet 5810 I bought few months now got some cable damages by rat bites (as per service people)

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I feel HP should take care of this menace while designing the printers.  My printer is under warranty period.  Please let me know the next course of action.

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Bob_Headrick
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HP Recommended

You would need to contact HP Suoport, although I doubt damage caused by rats would be covered under warranty.

 

From a post by Sunshyn2005, to contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:

 

Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
 
Case number and phone number appear.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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