cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
kristia2802
New member
1 0 0 0
Message 1 of 2
127
Flag Post

The printer does not print in black ink

HP Recommended
HP Deskjet Ink Advantage 3525
Microsoft Windows 7 (64-bit)
Spoiler
The printer does not print in black ink, he issues blank sheets. The black cartridge is new. What should I do?
0 Kudos
1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,947 2,577
Message 2 of 2
Flag Post
HP Recommended

Hi @kristia2802

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the printer is not printing black.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2oPNibg

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation