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dragulingeorge
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The printer is not supported on windows mobile 10 phones - Lumia 950 xl

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Officejet 100 mobile
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Hello,

Is there any chance that the driver for Officejet 100 mobile to be included for the windows mobile 10 operating system?

The Bluetooth is connecting without any problem to the printer and recognise it but would not appear in printer list when I try to print..

Can you please help me with this problem...

It is seems very unusual for me that a mobile printer does not have drivers for all mobile operating systems ...

Thank you very much!

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Resolv_S
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Hi@dragulingeorge,

 

Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Need drivers for Windows 10 mobile. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you try the steps mentioned in the article from the link below and follow them to check if that solves the issue.

 

http://hp.care/2fGkDxo

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

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Resolv_S
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dragulingeorge
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Hello @Resolv_S,

Unfortunatley, the Aio software is not intended to be used with mobile printers like officejet 100 mobile beacouse the connection with the printer is not made thru a network but by bluetooth ....

The windows 10 on my pc founds my printer thru Bluetooth and automatically installs the driver for it... Why can't the same be done with windows 10 mobile on the phone?

Thank you and I hope you will help me with a solution...
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Resolv_S
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Hi@dragulingeorge,

 

I thank you for the reply.

 

I did some search and found that your printer (Officejet 100 Mobile) is not compatible for any Windows Phones. For the same reasons, there are no apps available to get it working as well.

 

Hope this helps. Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

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Resolv_S
I work on behalf of HP

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dragulingeorge
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So i just can't use my mobile printer with my mobile phone? 😇 That's funny.. Ain't HP elite 3x phone a Windows phone? .. It won't work either with the also HP's 100 printer? 😂

Can't nothing be done? 😢

The driver exists for windows 10.. It just needs to be compiled to work with mobile version too .. Just saying
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Resolv_S
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Hi@gragulingeorge,

 

I thank you for the reply.

 

As mentioned in the early post, HP has not developed any printer drivers for any mobile devices, because of which none of the HP printers have any specific drivers for Windows mobile devices, irrespective of the manufacturer.

 

Hope this helps. Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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dragulingeorge
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I understand that.. In that case, couldn`t be possible to include the blueetooth support and driver for Hp 100 also in the AIO software available for mobile phones?

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DavidSMP
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Hi @dragulingeorge,

 

I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number. 
Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.

DavidSMP
I am an HP Employee

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