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presbus
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Those Darn Lines

HP Recommended
DeskJet 1010
Mac OS X 10.11 El Capitan

I've gone through all troubleshooting steps and cleaning, yet I still get these lines through the printed page. The first page always has lines, then they sometimes disappear completely, but will always return further along in the document. DeskJet Stripes.jpg

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MarcelusWallace
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HP Recommended

Welcome to the HP community @presbus,

 

I understand you are experiencing a print quality issue on your DeskJet 1010. I will be happy to help.

 

Below, I have posted a link to a document that offers some troubleshooting solutions to this issue. Please try all of the steps, in order and get back to me with the results.

 

Fixing Print Quality Problems for the HP Deskjet 1010 and Deskjet Ink Advantage 1010 Printer Series

 

I hope this helps.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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