Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎01-13-2012
Message 1 of 1 (461 Views)

TrayApp problems..."An installation package for TrayApp cannot be found"

Have an OfficeJet 6500 All-In-One. Downloaded recent HP Drivers onto my Windows XP Laptop;  Error message that TrayApp is unable to install.....continuous error messages lock-up the PC.  It says "An installation package...cannot be found. Try the installation again using a valid copy of the installation package 'TrayApp.msi.'  "


Any advice on this one please?




0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation