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lthpuser
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Troubleshooting ADF for Officejet 6700 Premium eAIO

HP Recommended
Officejet 6700 Premium eAIO
Microsoft Windows 7 (64-bit)

The ADF consistently feeds each and every page around the rollers and back up into the ADF cover space and I have tried everything I know, everything I could find to read about it, but nothing seems to work, and yet there is nothing visually wrong - no chunk, no rollers misaligned or out of shape, springs missing, and

 

1.  Is there any way to test or correct ADF functionality?

 

2.  Without ADF I am limited to one page faxes with several document intensive projects soon coming due;

 

3.  Is there an online or HP Online manual for troubleshooting ADF

 

4.  It seems to be, at least I hope its not grossly obvious, a subtle 'glitch' and short of dismantling and re-assembling, or maybe can another ADF sub-assembly be purchased and installed?

 

5.  Any diagnostic suggestions, earnest anecdotes, even t/s (shorthand for trouble-shooting -- its as bad to type repetitively as bookkeeping is - try it ten times, or other resources would be appreciated.

 

Thank you.

lthpuser

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RnRMusicMan
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Message 2 of 2
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HP Recommended

Hi @lthpuser,

 

Welcome to the HP Forums!

 

I noticed that you are trying to troubleshoot the ADF for your HP Officejet 6700 premium printer. I am happy to help! 

 

The best way to test ADF functionality is by using regular paper, and attempting to make standalone copies. Copying a Multipage Original in Order (Collating).

 

The ADF is built into the printer itself, it is not a separate part, that can be ordered, and installed. 

 

The printer's User Guide, seems to point to page 19 for any information regarding the ADF.

 

Hope this answers your questions, and have a nice day! :generic:

 

“Please click the Thumbs up icon below to thank me for responding.”

RnRMusicMan
I work on behalf of HP

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