Hi, my laptop is running Windows 10 64-bit OS. I have updated the latest driver for my printer (Full Feature and Software and Drivers version 32.3). I am unable to change the printer settings in the HP Printer Assistant. The icon is there at the top, left hand corner of the main menu, but I can't open the settings. I can click on and open the other icons in the main menu. How do I change the scanner settings to scan in color? I ran the HP Print and Scan Doctor also and everything checks out fine. Any help would be appreciated! Thank you
Welcome to the HP Support Forums! I see that you are experiencing issues scanning in color and you aren't able to change the settings for the printer in the Printer Assistant Software. I would like to help you resolve this issue. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos.
Temporarily turn off any Antivirus Software and try making the changes again in the HP Printer Assistant.
Thank you so much for responding. I figured out how to pin the scanner settings to the task bar. I ran the print and scan doctor again and was able to access the scanner settings and pin it to the task bar. I wish that was a little easier. I appreciate your time and reply Gemini02! Have a good day.