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Unable to complete installation Deskjet D4160 printer, bought in 2008, never used. OS X 10.5.8.

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I got thru part of installation with CD that came with printer. When it was time to “Maintain Computer”,  the routine ran for over ½ hour while looking for updates, without stopping.  Finally, I Cancelled and am now trying to find out what I need to do to complete installation on my MacBook.

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Hi there,

 

I believe the printer was released before OS X 10.5.8 came out, which means those drivers will not be on the CD.  You can go to the HP website and download the drivers for your product here:  http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-57589-1&cc=us&dlc=en&lc=en&...=

 

Happy printing!

Thanks!

Tara

I am an HP employee. I am speaking for myself and not for HP.
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I went to the link you directed me to and followed the steps.  When I got to the "Set-up" step (with new printer connected to laptop and printer power on) I entered my model number "D4160" and "DJ 4100" series appeared in the Set-up window.  When I highlighted it and then hit Continue, I got the following message:  "If your device is not listed , it is not supported with this installer.      Please visit hp support to download installer, if one is available.    If you do not have internet access  please contact hp support to order a CD, if one is available."

 

Would you be able to direct me to a different installer, or would you be able to send me a CD?

 

Thanks,

S_V

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