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Student
Posts: 1
Member Since: ‎05-31-2013
Message 1 of 2 (318 Views)

Unable to install drivers for OfficeJet Pro 8600

I am running Vista (32 bit) and I keep getting an error message when installing the drivers. The message states: Call to DriverPackageInstall returned error 87 for package 'C:\ProgramFiles\HP\HP Officejet Pro 8600\DriverStore\Pipeline\hpvpI09.inf': A supplied parameter is not valid.

 

I have gone through HP's troubleshooting program, updating Vista, disabling startup programs, etc. I am still getting the same error.

 

Any ideas?

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PhD Student
Posts: 1,158
Member Since: ‎07-16-2013
Message 2 of 2 (279 Views)

Re: Unable to install drivers for OfficeJet Pro 8600

[ Edited ]

carligirl949,

 

I am sorry you are having an issue with the error showing up.

 

1.) How are you trying to install the software? CD or Download from the HP website?

 

2.) Can I get the product number on the pack of the unit?

http://support.hp.com/us-en/document/bpy21016

 

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