-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Archived Topics
- >
- Printers Archive
- >
- Unable to print black with depleted color cartridge
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

Unable to print black with depleted color cartridge
05-14-2017 10:14 AM

Does HP realize that from a customer perspective it makes no sense that I need a color cartridge to print just black? The fact that there may be value from an engineering perspective does not provide me comfort as a user and implies that HP is divorced from (or does not care) about the customer experience.
05-14-2017 10:19 AM

That is correct along with other manufacturers. Here's why.

Didn't find what you were looking for? Ask the community