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DGrimes1776
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Unable to print black with depleted color cartridge

HP Recommended
HP Officejet Pro 8600
Microsoft Windows 7 (32-bit)

Does HP realize that from a customer perspective it makes no sense that I need a color cartridge to print just black?  The fact that there may be value from an engineering perspective does not provide me comfort as a user and implies that HP is divorced from (or does not care) about the customer experience.

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sabretooth04
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HP Recommended

That is correct along with other manufacturers.  Here's why.

 

https://support.hp.com/us-en/document/c04331666

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DGrimes1776
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You seem to be confirming that HP does not eally care about the customer perspective and may be implying other manufacturer's do not as well, so it is okay.  That seems odd to me.

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