Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎05-16-2014
Message 1 of 2 (146 Views)

Unable to print from the computer.

I am unable to print from the computer.  It worked well before viruses were removed.  The operating system and programs had ro be installed.

 Ater this

, the wireless printer does not work even with the cable.

0 Kudos
Posts: 15,774
Member Since: ‎04-14-2009
Message 2 of 2 (136 Views)

Re: Unable to print from the computer.

[ Edited ]



Welcome to the HP Forum.


The printer software was perhaps damaged or destroyed during the recovery process.


  • Make sure you have all your Windows Updates installed.
  • Take a look at your computer's support website -- install any drivers that look like "chipset", "essentials", or other general or security drivers.


Click the Kudos Thumbs-Up to show appreciation and say Thanks.

Although I strive to reflect HP's best practices, I do not work for HP. 

Kind Regards,
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation