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HP has told me to use the Uneveral Print Driver for all of our HP printers reguardless of model.
I've heard that doing this can cause the spooler to crash.
Hi! @PhilIT, Welcome to HP forums.
I understand you need to know using universal print drivers cause print spooler to crash.
Using universal print drivers should not cause any such problem.
Universal print drivers are suggested only when the printer drivers are not available or the printer driver does not work.
Also, you can refer this document to know more about universal print drivers.
Let me know if this helps!
Have a wonderful day ahead! 🙂
A4Apollo I am an HP Employee
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