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Jenni27
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Updated printer cartridge reference

HP Recommended
Photosmart Plus B210A

Our Photosmart Plus B210A purchsed in 2011 needs replacement cartridges reference no Ink364 but I cannot find this reference no in the shops.  Does anyone know what is a compatiable cartridge that will fit our Photosmart Plus model.

Thank you

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Bob_Headrick
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What country are you in?  The Photosmart b210a uses different cartridges in different countries.  See the HP SureSupply site here for information on the cartridges used in your region.  

 

If you have moved since the printer was purchased and the cartridges are now different you will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.

 

 


Bob Headrick,  HP Expert

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Jenni27
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Bob many thanks, the machine was bought in France and we are still leaving here.  Looking at the link you provided it would appear that HP564 is the compatible cartridge.  Superb feedback thank you again

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Bob_Headrick
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In the SureSupply site make sure the country is set correctly - there is a flag to the right of the printer/cartridge search box.  Click on the flag and select your country.  In your case (France) the correct cartrdge is the 364.  You can find sellers for the 364 in France from the SureSupply site.

 

france b210a.png

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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