Our Photosmart Plus B210A purchsed in 2011 needs replacement cartridges reference no Ink364 but I cannot find this reference no in the shops. Does anyone know what is a compatiable cartridge that will fit our Photosmart Plus model.
What country are you in? The Photosmart b210a uses different cartridges in different countries. See the HP SureSupply site here for information on the cartridges used in your region.
If you have moved since the printer was purchased and the cartridges are now different you will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work. HP's web page on the subject is here.
Bob many thanks, the machine was bought in France and we are still leaving here. Looking at the link you provided it would appear that HP564 is the compatible cartridge. Superb feedback thank you again
In the SureSupply site make sure the country is set correctly - there is a flag to the right of the printer/cartridge search box. Click on the flag and select your country. In your case (France) the correct cartrdge is the 364. You can find sellers for the 364 in France from the SureSupply site.