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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-29-2017 03:24 AM

HP Recommended
Product: z2100
Operating System: Microsoft Windows 10 (64-bit)

I just replaced a printhead, and now on 24 x 36" prints I get a "snake" vertically right in the center of the print; only partially and in zebra and snake patterns/ what?!

2 REPLIES 2

‎05-29-2017 08:53 PM

HP Recommended

Hi, Thanks for contacting with HP Support Forum.

 

Please perform the below steps:

 

1. Try cleaning the encoder strip and check the belt and tensioner (check the belt is properly fixed to carriage)

2. Check the carriage assy. is moving properly and lubricate the carriage rail.

3. Please confirm, carriage rear bushing is correctly installed and not damages.

4. Check the paper movement is proper.

5. Clean the line sensor and check.

6. If problem rmain same, please perform PRS, line sensor and scan axis calibration.

 

N.B: While you will perform the line sensor, your required photo glossy paper minimum A1 size paper or roll paper.

 

If getting any error please share.

 

If solve the prblem, please accept my solution and give thumbs.

 

 

Regards,

Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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‎05-31-2017 04:20 AM

HP Recommended

TX for the advice

Havent tried yet

 

But just printed 3 x 24" photos that look super

I set "less ink"; could that make a difference on my 180 gsm glossy paper?

 

TIA

 

TD

 

PS: Pls explain *PRS"

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