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Stitchedsister
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Visible lines on pictures

HP Recommended
Sprocket

I've updated the firmware but am getting visible lines on all images, whether printed from android phone or iPad. 

New hp branded paper supplied with Sproket,  used calibration sheet. Advice please as so far I'm disappointed.

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Dragon-Fur
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HP Recommended

@Stitchedsister

 

Yeah, I am sorry for that.  :Crying:

 

Your little printer is likely still under warranty - ask HP for help.

 

HP Contact Information – Sales, Technical Support, other Contacts 

 

For USA / Canada

  1. Create case online: HP Customer Support - USA / Canada - Contact
  2. Receive Case Number and Contact Information (after the completed form is submitted)

 

For UK

  1. For faster support, create case online HP Customer Support - UK - Contact
  2. Contact Phone: 0207 660 0596

 

OR

HP Tech support/ Customer Service – Some English-Speaking Countries

 

OR “everywhere else”

HP World-Wide Support

 

----------------------------------------------------------------------------------------------

Help to find Product Number:

 

Warranty Check

 

Scams and Unscrupulous Contacts

 

HP Limited Warranty Statement (General Information)

 

Optional Coverage Plans:

Enter your product number in the form to view available Warranty plans

 

CarePack Definitions:

 

Service Centers

 

Care Pack and Services

 

HP Collection of “how-to” videos

  • HP Video Gallery
  • Use Categories and the search window to narrow the search
  • For example, search for “Scan”

 

Moving your printer to Another Country / Region? 

  • Have your new region’s printer ink purchased and on hand, then contact HP Support

     HP Printers - Finding Ink Cartridges after Moving to Another Country/Region

 

Dragon-Fur

Stitchedsister
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HP Recommended

I've got the same problem with a replacement Sprocket. I'm seriously not impressed with this gadget and cannot recommend it. 

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