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WI-FI connect to Officejet 7612
05-08-2017 03:30 PM

I can't get the HP 7612 to connect to my Wi-Fi using the correct password. If I set a hot spot with my iPhone or laptop it connect to that hot spot ok. I tried pressing the WPS button and that doesn;t work. Router running 2.4 GHz. The service provider, Spectum, can't figure it out. We are able to connect iPhones and laptops to the home Wi-Fi ok but not this printer.
05-08-2017 04:18 PM

Reset the printer back to Network Defaults and try again.
From the downloaded manual...page 136
Reset the Printer Network Settings
To reset the printer network settings, complete the following steps:
1. On the printer control panel, touch (Wireless), and then touch Settings . Touch Restore Network
Defaults, and then touch Yes . A message appears stating that the network defaults have been restored.
2. On the printer control panel, touch (Wireless), touch Settings , and then touch Print Network
Configuration to print the network configuration page and verify that the network settings have been
reset.
05-08-2017 05:31 PM


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