I can't get the HP 7612 to connect to my Wi-Fi using the correct password. If I set a hot spot with my iPhone or laptop it connect to that hot spot ok. I tried pressing the WPS button and that doesn;t work. Router running 2.4 GHz. The service provider, Spectum, can't figure it out. We are able to connect iPhones and laptops to the home Wi-Fi ok but not this printer.