03-14-2013 08:35 PM
Today I registered for ePrint and enabled my Officejet 8500 910A for Web Services. It is on a wireless network with the host computer, a Windows 7 64-Bit and the remote computer running XP-Pro. Disappointed with the telephone support and the online chat, I am giving the forum a chance. I setup ePrint because I wanted to find a means of editing a web page under XP so I only print the necessary text. Smart Print no longer works on my XP where or not it is part of Bing Bar. Somewhere in the HP articles I learned that Smart Print with Bing Bar is no longer the recommended means to do this and that it is better to use ePrint. I would rather not fool around with either Bing Bar or Smart Print. Since I had to restore Windows on both my systems, I doubt that I need to do anything major in Windows XP. However, is there a way I can use ePrint on XP to do the same type of printing that I used to do with Smart Print?
03-26-2013 01:22 PM
Unfortunately not. The ePrint app works pretty much the same as a print driver. For example, you hit the "Print" button in a web browser or document, in the drop down list, your ePrint printer will be listed. ePrint is designed more as a way to print when you are not at home or away from your printer. I don't have a lot of experience with the Smart Print option, but it is my understanding that it was a tool where you could select a portion (like a screen shot of a certain part of what you viewing) and print that. ePrint does not have this feature.
03-27-2013 05:33 AM
I am not accepting this as a solution because this is a case of withdrawing support for users who prefer XP over the more recent Microsoft OS'. Maybe the Smart Print app works better in Windows 7, but that is no reason for me to stop using XP. My experience with Windows 7 will assure that I will never try Windows 8.
03-27-2013 07:54 AM
03-27-2013 01:37 PM
ePrint just doesn't work that way. It's a completely different service than what Smart Print is. Are you saying that you are no longer able to use Smart Print? If you had it before, it should still be bundled in with the full features and drivers for your printer.