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nuorlenzgal
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Message 1 of 2
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Solved!

Where is my scan?

HP Recommended
Officejet 6500A Plus
Microsoft Windows 10 (64-bit)

I am scanning a document on my Officejet 6500A Plus and sending it wirelessly to my laptop, which is running Windows 10 (64 bit).  I put a multipage document in the feeder and set it up on the printer to scan to a pdf.  The document goes through the feeder, but I cannnot find my document on my computer.  Can you please help me find it?

 

I am sure the wireless connection is working just fine.

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banhien
Level 19
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Message 2 of 2
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HP Recommended

Hi,

 

Normally they are under Documents or My Documents. They can be under C:\Program Files (x86)\HP\[Your printer].  One way to check

 

(a) Open HP Scan software on your computer,

(b) Click Advanced Settings,

(c) Click Destination tab

 

Regards.

BH
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