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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Ahmadlou
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Message 1 of 6
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White screen with error C2FE0200

HP Recommended
HP Photosmart Wireless B110a
Microsoft Windows 7 (32-bit)

Hi,

Printer Model: "HP Photosmart Wireless e-All-in-One Printer series - B110a".

Problem: When I turn the printer on while still without any attached cable (exceping power cable) these happen;

1- HP logo appears and a bar same as windows progress bar.

2- Screen goes blue and shows this error code "C2FE0200".

3- Screen goes white.

I already read many topics in HP forum and other websites for this error code but I couldn't find a right solution.

Thank you in advanced for your help.

5 REPLIES 5
RnRMusicMan
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Message 2 of 6
Flag Post
HP Recommended

Hi @Ahmadlou,

 

Welcome to the HP Forums! 

 

I noticed that you are getting a white screen, with the error code, "C2FE0200." For your HP Photosmart B110a printer. I am happy to help! 

 

Are you using Genuine HP ink cartridges, or refills? 

Are any of your ink cartridges low or empty?

 

In the meantime, please try the steps in this guide, '0xc19a0005' or Similar Error Displays, and let me know the results! 

 

If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!

 

Thank you for posting, and have a nice day! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Ahmadlou
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Message 3 of 6
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Thank you so much for your help but this soltion is the same that I found it before using search engines and I already did it many times but for sure I did it again and the problem is still remained.

Printer cartridges did not changed and are Genuine HP ink cartridges I think that they're empty...

I just guess maybe it's a problem with it's Firmware or maybe it's power do not work good but I don't know how to check them...

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RnRMusicMan
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Message 4 of 6
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HP Recommended

Hi Ahmadlou,

 

You are welcome, and thank you for your response! 

 

If the steps in the guide did not resolve the issue, the printer will need to be serviced/or replaced. Please contact HP phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

 

If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!

 

Thank you for posting, and have a nice day! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Was this reply helpful? Yes No
Ahmadlou
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Message 5 of 6
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I don't know this printer is still in guarantee or not to call HP support. anyway  I checked the countries and I could not find the Georgia (I'm in Tbilisi, Georgia)... Do you have any option for this?

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RnRMusicMan
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Hi Ahmadlou,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
 
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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