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05-05-2011 06:31 PM
I was quite disappointed that, after adding my printer (photosmart premium c410 fax) to the HP website I found out that it supports only a minimal number of apps...(around 10-15...) will it ever get more? What is the primter that supports most apps?? I bought the printer primary to use the apps and the fax was a plus function, but if there is another model which supports more apps (even without fax) for the same price I would return the printer and change it for the that one?
05-06-2011 07:14 AM
Sorry to hear you aren't happy with the app selection for your printer. I can certainly understand your frustration if that is why you bought your printer. While I can't give you a schedule or tell you if your printer will support them, I can tell you that HP and its partners add apps frequently.
However if you truly are just unhappy with the amount of apps your printer is compatible with, we do have printers with more app compatibility. The eStation (c510a) probably has the most apps but honestly any app compatible printer with a larger screen is going to provide more compatibility as that is the main reason why your printer has so few apps it supports.
I hope this helps!
Although I work for HP, my posts and replies are my own opinion and not those of HP.
11-14-2013 08:10 AM
yeah, when i first got my printer it had these forms under Apps, i just went to use them and it says there weren't any, made me jump thru a bunch of hoops to sign up on hp connected and now i'm finding there's no options for my printer anymore, what's up with that? i've used the graph paper, the music paper, the calendar, all of them, before, and now they're not there anymore, am i to understand that the support for this printer was pulled in an effort to get me to upgrade to a bigger screen size???
11-14-2013 09:19 PM
I just a c410 printer. It has no apps in it. I got online with hp connected, try to add some apps to my printer. when I click on add, it show me next page of grayed printer name. I can not click next key to add apps. I don't know why? the print is connected to network and is online, I also able to eprint document from my pc. Why I can't add apps to my printer?
11-18-2013 07:23 AM - edited 11-18-2013 07:29 AM
I'm sorry that everyone is struggling with the print apps on their Photosmart Premium C410a.
To find out which apps are available for your printer with HP Connected, please use the following steps:
1) Log into HP Connected with your personal email and the password you created
2) Click on the 'Catalog' tab
3) Click on the tile that says "Browse All Apps"
4) Click on the dropdown beside "Apps for:" in the upper left hand corner and choose your printer's ePrint email address.
Once you have done that all the apps available for your printer will be displayed.
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I work on behalf of HP