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YvonneRoberts Honor Student
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Why does my HP Officejet 4500 say "no scan options?"

My scanner say no print options.  Refer to device documention to troble shoot

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SMHolland Honor Student
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Why does my HP Officejet 4500 say "no scan options?"

What do I do when the screen says Scan to  ____

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SMHolland Honor Student
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Why does my HP Officejet 4500 say "no scan options?"

I need help on this question  How do I receive information

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YvonneRoberts Honor Student
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Why does my HP Officejet 4500 say "no scan options?"

'no scan options. refer to documentation device to troubleshoot'. Press okay,
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YvonneRoberts Honor Student
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Why does my HP Officejet 4500 say "no scan options?"

did not work
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LukesP Student
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Why does my HP Officejet 4500 say "no scan options?"

My HP Officejet 4500 was scanning with no problem.  No it says no scan options, why?  How do I get it to scan to my laptop?

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Retired
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Message 17 of 25
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Why does my HP Officejet 4500 say "no scan options?"

Hey LukesP,

 

I understand you are not getting any scan options on your HP Officejet 4500.

If you follow this link, download and install the HP Print and Scan Doctor. It will resolve your issue.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...

 

Hope this helps.

 

Thanks

 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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BaileyBen Student
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Why does my HP Officejet 4500 say "no scan options?"

This advice was excellent and the HP link you steered me to provided the download I needed.  The download took about 45 minutes but installed flawlessly.  Thanks for your help.

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piphpstuff Top Student
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Message 19 of 25
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Why does my HP Officejet 4500 say "no scan options?"

I have the same problem with my HP officejet 4500 re "no scan options".

Clicke on your solution link but link was not found.

I think the link is incompete as displayed in the forum discussion.

 

What is the complete link so I may try it?

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ndm6265 Student
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Message 20 of 25
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Why does my HP Officejet 4500 say "no scan options?"

The Solution is a good one however I do not understand why I have to install the print/scan doctor each time I want to scan something on my HP Officejet 4500 Desktop. Could someone give me an answer to that?

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