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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-12-2017 02:20 PM

HP Recommended
Product: Photosmart C4795

after two new cartridges my printer will print yellow for red kinda prints yellow for green too

1 REPLY 1

‎05-14-2017 10:36 AM

HP Recommended

Hello, @KEVINE1 – Hope you are well 🙂
 

Thanks for reaching out to the HP Forums! I’d like to help you with the printer issue!

 

I understand that you are having issues with the print quality on your Photosmart printer after changing the cartridges. Do not worry, I have found a wonderful document which will help you troubleshoot this issue.

Go to http://hp.care/2pyPHZg and follow the listed steps to fix the issue.


If the issue persists, then place a document face down on the scanner glass and press the copy option on the printer control panel. Let me know if it makes a good copy or not.


I hope that answers your concern adequately. Let me know!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

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DVortex
I am not an HP Employee
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