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Wheels5
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WiFi Malfunction / Connection Issue

HP Recommended
Officejet Pro 8600 Plus

I have enjoyed printing (and other things since it's an all-in-one) to me Officejet Pro 8600 Plus for a couple years without issue using the wireless connection.

 

Yesterday, the printer became disconnected from my home WiFi for no apparent reason. All my other household devices continue to be connected.

 

I have unplugged both the printer and router. I have tried to rerun the WiFi setup wizard. Nothing helps. When I try to find the network, the printer can "see" my nearby neioghbors' networks, but not my own. I took the printer to the kitchen to be next to the router and still nothing.

 

Time for a new printer?

Any help would be appreciated.

 

Thanks,

Wheels5

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A4Apollo
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Message 2 of 2
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HP Recommended

Hey there! @Wheels5, Welcome to HP forums.

 

I understand you have issues connecting to your printer to wireless.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Please provide the operating system you are running on your PC to assist you better.

 

Please try the steps recommended below.

 

NOTE:
The following steps temporarily disconnect network and Internet connections and require restarting your computer. Complete any tasks or downloads in progress before continuing.
Turn off the router by pressing the power button or disconnecting the power cord.
Turn off the printer, and then unplug any USB or Ethernet cables.
   NOTE:
When a USB or Ethernet cable is connected to the printer, the printer cannot connect wirelessly.
Close all running programs on your computer, and then shut down the computer.
Reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status.
Turn on the printer.
Turn on the computer.

 

If the issue persists assign a static IP to your printer and check if it helps.

 

Refer this article to further troubleshoot printer does not maintain the wireless connection.

 

 

 

Let me know if this works!

Have a pleasant day ahead! 🙂

 

A4Apollo
I am an HP Employee

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