My printer was working fine with my old pc running Windows 7 (both wirelessly and cable connected). I had to get a new computer running Windows 10 and have installed the printer with latest drivers etc. However, it simply won't print more than one job. If I send something to print, it prints, but then remains in the print queue stopping any subsequent jobs from printing.
I have tried cancelling jobs and deleting them, but they are stuck there. The only way I can get rid of them is to reboot both my computer and the printer - but obviously, this is ridiculous - I can't reboot every single time I want to print something. Any advice?
Thanks for taking an interest in the HP Support Forums! After reading your post I see that print job get stuck in print queue and you are unable to print on HP Deskjet 4630 printer. I would like to help you out with this issue today.
Clear the print queue.
Stop the print spooler service.
Reset the printer and the computer.
Use a printing troubleshooting tool.
Assign a manual IP address to your printer.
Click here and follow the step 3 video to stop print spooler.
Let me know how it goes.
If the issue is resolved and you appreciate my help,
Please click the "Accept as Solution" button and the "Thumbs Up".