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06-08-2012 09:43 AM
The subject line pretty much says it all. I finally got the laptop to see the printer and went thru Windows update to find our printer model, but when I print a test page nothing happens. I tried setting it up as a network printer but couldn't find a driver (which it required). I finally went through the local printer option to get as far as I did with it. I tried also getting on the XP desktop to add a printer driver for Windows 7 64 bit OS but that option isn't available...I was under the Sharing tab for the printer.
This is very frustrating because I had no problems setting up my Vista laptop.
Solved! Go to Solution.
06-09-2012 03:10 PM
Try the following: on the Windows 7 machine go to the Devices and Printers folder, Add a Printer, Local Printer, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, then click on Windows Update and then select HP for the manufacturer and HP PSC 2400 series when the list refreshes.
I am not an employee of HP, I am a volunteer posting here on my own time.
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