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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-25-2017 01:28 PM

HP Recommended
Product: HP Officejet 4630

I keep trying to connect my wireless printer to my internet. It shows my SSID but every time I put my password/passphrase in, it keeps telling me it's incorrect. I printed a report but all it stated was that my WPA security passphrase configured on my HP printer does not match my wireless router settings. I'm not really sure what to do or how to solve this problem. On the report it says to run the wireless setup wizard to re-enter my wireless network WPA security passphrase but it doesn't work. Help????

2 REPLIES 2

‎04-25-2017 04:32 PM

HP Recommended

Reset the printer back to Network Defaults.  Now try the Wireless Wizard again.  Info in the User Guide.

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‎04-25-2017 04:54 PM

HP Recommended
how do i reset it?
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