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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Naforan
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Won't print, paper jams, no obstructions.

HP Recommended
Photosmart C4472
Microsoft Windows Vista

Was printing ok, but now the paper is rolled through from the feeder tray, doesn't print, stops half way and reports a paper jam.

Tried unplugging and replugging; cleaned the interior, to no avail.

Can anyone help?

Thanks,

Tony the silver surfer.

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Chimney_83
Retired
Retired
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Message 2 of 4
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HP Recommended

Greetings @Naforan

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are facing an issue with your printer where it is accepting the paper halfway and you are getting a paper jam message. 

Kudos to you for trying to clean the interior of the printer. 

Not to worry, I will be glad to assist you. 

Have you tried to print using a different brand of paper?

 

Request you try the steps suggested in this HP Article for assistance in resolving the paper jam with our printer. 

If the issue persists, please contact our phone support for the service options available for our printer. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

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Naforan
Author
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Message 3 of 4
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Thanks for the help, however, during research for this problem I discovered that a new printer can cost about the same as a pair of print catridges.
I now have a brand new, warrantied, wireless printer, so I am good. Thanks again,
N.A.Foran
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sandytechy20
HP Support Agent
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Message 4 of 4
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@Naforan

 

Thanks for the reply.

 

Good to know that you have a new working printer now.

Feel free to contact us in feature, if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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