Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Was printing ok, but now the paper is rolled through from the feeder tray, doesn't print, stops half way and reports a paper jam.
Tried unplugging and replugging; cleaned the interior, to no avail.
Can anyone help?
Tony the silver surfer.
Welcome to HP Forums and Thanks for the post.
I understand that you are facing an issue with your printer where it is accepting the paper halfway and you are getting a paper jam message.
Kudos to you for trying to clean the interior of the printer.
Not to worry, I will be glad to assist you.
Have you tried to print using a different brand of paper?
Request you try the steps suggested in this HP Article for assistance in resolving the paper jam with our printer.
If the issue persists, please contact our phone support for the service options available for our printer.
Keep me posted.
Chimney_83 I am an HP Employee
Thanks for the reply.
Good to know that you have a new working printer now.
Feel free to contact us in feature, if you need any assistance.
Sandytechy20 I am an HP Employee
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