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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Wont let me register product with existing email account

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I have successfully installed the printer.  I am having an issue with logging into the Eprint website.  It says that my existing email exists but I have forgotten password.  When I type in my email, it says something about a third party and it doesn't exist...help

 

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HP Recommended

hi snowdel;

 

Hope you are doing well and welcome the HP forums

 

Please follow this link this is the most comprehensive guide and trouble shooting article.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...

 

Let me know if after Following this article you still facing this issue I will do my best to help you.

 

Hope this helps!

RobertoR

 

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :OpenSmile:
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