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- last edited on by
OscarFuentes
HP Recommended
Hi @ukboy62
To enable scan to computer from your Mac you will need you will need to first ensure you have the full feature software installed, then go to HP Utility and in the Scan settings you will see the option to Scan to Computer. Choose Scan to Computer and Enable the feature here.
After doing some research, I have found that there is no full feature software and driver available from HP for your 6500a plus, but the OS X v10.9 Mavericks driver for your printer is available through Apple Software Update (ASU).
With this driver you can still print and scan, you just wont have HP software to scan from. Scanning to the computer from the printer control panel is only available when using HP Scan software, thus it will not work because there is no HP scan software as apart of the Apple Software Update driver.
Instead, you can scan using,
- Method one: Scan from the Print & Scan window
- Method two: Scan from Apple Preview
- Method three: Scan from Apple Image Capture
I hope this helps. If you have any additional questions are have any difficulty using any of these methods, please let me know what method you are trying and what the issue/error is. You may also find the following document helpful; OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
17,328
2,564
902
- last edited on by
OscarFuentes
HP Recommended
Hi @ukboy62
To enable scan to computer from your Mac you will need you will need to first ensure you have the full feature software installed, then go to HP Utility and in the Scan settings you will see the option to Scan to Computer. Choose Scan to Computer and Enable the feature here.
After doing some research, I have found that there is no full feature software and driver available from HP for your 6500a plus, but the OS X v10.9 Mavericks driver for your printer is available through Apple Software Update (ASU).
With this driver you can still print and scan, you just wont have HP software to scan from. Scanning to the computer from the printer control panel is only available when using HP Scan software, thus it will not work because there is no HP scan software as apart of the Apple Software Update driver.
Instead, you can scan using,
- Method one: Scan from the Print & Scan window
- Method two: Scan from Apple Preview
- Method three: Scan from Apple Image Capture
I hope this helps. If you have any additional questions are have any difficulty using any of these methods, please let me know what method you are trying and what the issue/error is. You may also find the following document helpful; OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
