cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
starwood
New member
3 1 0 0
Message 1 of 2
264
Flag Post

Solved!

airprint

HP Recommended
envy 4500
Microsoft Windows 10 (64-bit)

I just installed my new envy 4500.  I am trying to print a picture from my iphone using airprint.  The printer shows up on the iphone.  I click print and the 4500 turns on but doesn't print anything.

0 Kudos
1 REPLY 1
Aardvark1
Retired
Retired
3,446 3,272 246 418
Message 2 of 2
Flag Post
HP Recommended

Hello @starwood,

 

Welcome to the HP support forums.

I understand that you are having a problem with the Airprint feature of your iPhone and your Envy 4500.

 

The following link will take you to the basic troubleshooting steps for Airprint.

Basic Troubleshooting for ePrint and AirPrint

 

If you are trying to print a picture, you can also try the HP ePrint app.

Getting Started with HP ePrint Mobile Apps

 

Also, what is the iOS version on your iPhone?

If the basic troubleshooting steps do not resolve the issue, the iOS version will be helpful.

Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation