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03-10-2014 10:22 PM
03-12-2014 06:41 AM
About time, I will check this when I get home tonight from work. I personally agree that HP should be embarassed that they continued to sell a defective product for 3+ months while they fixed an advertised feature. I appreciate what other folks have done to get the compenstation from HP but honestly I feel like HP should just provide everyone with this issue some form of restitution for sticking with them and their flawed product. I am very disappointed in HP as a whole right now and on an unrelated note I haven't been impressed with the laptop I ordered from them in the past either. I sincerly doubt HP will get any future business from me when these products I own die or are retired.
03-12-2014 07:08 AM - edited 03-12-2014 07:09 AM
To Goofiness, yea I think a lot of us feel that way that we'll probably hardly ever use them.
But the fact remains, the sales people sell the heck out that feature. In some small way, I wish there was a way to disable them completely as they take up half the display. Let's utilize that area a little better.
I do have a case open with a case manager, and I told them all along that the real reason I bought the printer was to print to it from my computer, which has always worked perfectly, so I felt like it was similar to buying a car and the radio didn't work and I had to wait for a replacement radio from the factory. I could still use the car for the primary purpose.
You got to love the approach however. What is the biggest money maker? Ink refills. So let's make it easier for people to use up ink on stuff they don't really need. (ok, coupons are nice I guess).
03-13-2014 06:57 PM