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Student
Posts: 1
Member Since: ‎03-07-2013
Message 1 of 2 (663 Views)

black ink does not work on my hp photosmart 5515 printer

All of a sudden this practically brand new and hardly used printer is not working properly. I tried new 3rd party ink cartridges and when that failed I went out and purchased new HP cartridges. I probably have spent more mony on ink than what I paid for the printer...  Any suggesstions?

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Regents Professor
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 2 (647 Views)

Re: black ink does not work on my hp photosmart 5515 printer

[ Edited ]

Hi Kensington1,

 

I understand your black ink is not printing.  I would take a look at this document.

 

Let me know how it goes.

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