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black ink not printing

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I've replaced all ink cartridges and still the black ink wont print. I've cleaned the print heads . My printer is a photsmart preimuim C309 series. Sometimes I get a faint grey printout.  what should I do next?

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To address the issue of black not printing on the c309 I would suggest starting with the document here.  Be sure to check the vent is not clogged in the black supply.  If that does not resolve the issue the post here may help.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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