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Student
Posts: 1
Member Since: ‎08-11-2013
Message 1 of 5 (733 Views)

black ink not working

I replaced the ink cartridge and it still is n ot working, when cleaning the head it said try replacing the print head how do I get a print head and change it?

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Master's Graduate
Posts: 1,423
Member Since: ‎10-03-2009
Message 2 of 5 (704 Views)

Re: black ink not working: HP Officejet H470

What model printer do you have?

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Top Student
Posts: 7
Member Since: ‎12-31-2011
Message 3 of 5 (687 Views)

Re: black ink not working

HP Officejet H470

Student
Posts: 1
Member Since: ‎08-12-2013
Message 4 of 5 (623 Views)

Re: black ink not working

I have checked my ink and all are full however my printer is just printing in blue color.  I have an officejet  6500 wireless.

Honor Student
Posts: 3
Member Since: ‎09-29-2010
Message 5 of 5 (498 Views)

Re: black ink not working: HP C310A

Have replaced cartridges, cleaned, etc.  Print ouit of black cartridge level shows no ink.  There is some indication that this is a sortware problem rather than a cartridge problem.

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