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brucebink
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black not working? - Photosmart C4280 w/ HP 74

I have a full black HP74 but text and other black (ie testpage)are coming out pale grey - making me think the black is not working. Tried all the priming/cleaning options but still no black. Possible I have a dud cartridge? Thanks, Bruce

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Level 7 skippyjohnson
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black not working? - Photosmart C4280 w/ HP 74

Try the instructions in this document and let me know what happens?

 

http://support.hp.com/us-en/document/c00867164

I am an HP employee.
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