I recently replaced my ink with Hp 564 colored and black ink. The black will not print out at all, the colors do. I've done the step 1 and 2 cleaning process, still nothing prints. I turned off the printer for over a minute and turn it back on, still nothing. I went through all the trouble shooting steps, still not printing in black...HELP!!!
Let me know how it works and you have a good day ahead.
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The_Fossette I am an HP Employee
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