• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-24-2017 09:51 AM

HP Recommended
Product: HP 8710
Operating System: Mac OS X 10.11 El Capitan

 

Just purchased and 8710 after checking with HP to confirm it will print legal size documents in duplex mode.  First try no success, error messag on printer was that the paper was too large.  Needless to say less than pleased.  Hopefully i set this up wrong.  The document in quesiton prints duplex mode on my envy 7640 on letter size paper without issues.  Switching to the 8710 and using the same print selections (2 sided on short edge) as above didn't work.  

1 REPLY 1

‎04-24-2017 10:54 AM

HP Recommended

Hi,

The printer do not support auto duplexing with US Legal paper.

 

You may find its specifications below, see 'Paper-handling specifications > Supported paper sizes > HP OfficeJet 8702, OfficeJet Pro 8710, 8715, 8718, and 8719 printers' section, check the Duplexer column:

https://support.hp.com/us-en/document/c04959111

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.