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TeamAndro
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can't locate router x64

HP Recommended
Photosmart 6520
Microsoft Windows 10 (64-bit)

All of a sudden my Photosmart 6520 lost its connection to the wifi network. It can no longer see the wifi network, even though the printer is 1 foot from the router. It is not a new router nor any other new hardware - all other computers, ipads, etc. in the house can still see and connect to the wifi network. I have hard rebooted all hardware and the printer, no help. I also tried renaming the wifi network - Photosmart still couldn't see it. This is baffling to me - why can't the printer see the wifi?

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sabretooth04
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Move printer at least 4 feet away from router.   Power off printer and router.  Power on router and wait 3 mins.  Power on printer and check now.

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sabretooth04
Level 14
21,074 20,150 1,541 3,528
Message 2 of 3
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HP Recommended

Move printer at least 4 feet away from router.   Power off printer and router.  Power on router and wait 3 mins.  Power on printer and check now.

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TeamAndro
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That worked! Thanks so much for the help - much appreciated

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