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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-29-2017 04:42 PM

HP Recommended
Product: HP Officejet 4630
Operating System: Microsoft Windows 10 (64-bit)

my printer is showing your website and it's blocking to print any.what is the problem with it.

 

1 REPLY 1

‎05-30-2017 06:46 PM

HP Recommended

@PAGPAG

 

This is a great location to get assistance! I read your post and see that you are unable to print on HP Officejet 4630 printer. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • Are you getting any error other error message while printing?
  • How if the printer connected to computer, USB or wireless?
  • When did this issue start?

Meanwhile:

 

Perform hard reset on the printer.

  • Remove the power cable from the printer when it is turned on.
  • Press and hold the power button for 30secs.
  • Connect the power cable to the printer and directly to the wall outlet.
  • Turn on the printer.

Reply with the result of the above-mentioned steps, for further assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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