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csheldon25
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Message 1 of 2
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can't print from Toshiba c655 to HP Deskjet 3521

HP Recommended
hp deskjet 3521
Microsoft Windows 10 (32-bit)

usb nor wifi will work to print a document from laptop    printer does work

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Riddle_Decipher
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Message 2 of 2
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HP Recommended

 

@csheldon25

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I Understand you are unable to print from your Toshiba c655 to the HP Deskjet 3521,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Do you mean the HP printer works as a stand alone but not on your laptop?

Does it work on other computers or other operating systems?

Do you get any error messages during the print or when you attempt to initiate a print?

 

If you've already installed the drivers for windows 10 and it doesn't work, 

Perhaps, you could make use of the windows built-in drivers to help your cause: Click here for details.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

 

Riddle_Decipher
I am an HP Employee

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