cannot connect to web services on photosmart 7520

[SSkaff]

Printer says I am connected to my wireless network, howerver when I try to connect to Web Services it says it is unable to connect to web services.

[Guleria_123]

Asw eahve properly understood your issue you are facing issue in the photosmart 7520 please follow these steps:

Let's set a static IP address and (most importanly) an external DNS for the printer:

- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.

Now, shut down the router and printer, start the router, wait, then start the printer.

After this you may need to redo 'Add a Printer' using the new IP address.

Nitin singh guleria

[SSkaff]

There is no IPv4 tab. Only IPv6.

When I attempt to switch from Automatic IP settings to a Manual IP settings I see the following:

IP address 192.168.0.3

Subnet Mask: 255.255.255.0

Default Gateway:192.168.0.1

DNS address: 192.168.0.1

There is no "second DNS" listed

Please advise - thank you

[SSkaff]

Hello - Please see my previous post. I have not yet recieved an answer and have the same problem.  Please advise - thank you.