Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎06-16-2013
Message 1 of 2 (894 Views)

cannot print color on OfficeJet Pro 8100

My HP Officeject Pro 8100 will not produce a page in color. It does fine in black and white and will print color via a printer diagnostic test. I have a Mac Book Pro and running Mavericks. Any suggestions will be greatly appreciated.

0 Kudos
Posts: 7,878
Member Since: ‎09-03-2013
Message 2 of 2 (868 Views)

Re: cannot print color on OfficeJet Pro 8100

Hi jbuchanan7,


I understand that you are not able to print in any color on your OfficeJet Pro 8100. You are only able to get color when doing a diagnostic report from the front panel of the 8100.  After some research I have noticed you are not alone, there have been other Mavericks users with the same problem.


I found an interesting thread about the Gutenprint Driver- is a collection of  free software printer drivers for us with UNIX spooling systems, such as CUPS, Ipr and LPRng. These drivers provide printing services for UNIX systems (including GNU/Linux), Mac OS X, RISC OS, Haiku and Microsoft Windows.


I hope this is helpful, please let me know the outcome.


Thank you,


I work on behalf of HP

Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation