Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
When I go to fax, instead of the phone grid ,as well as my speed dials numbers present ,it says:
Send new fax
Receive Fax manually
I have tried rebooting. It occassioally will revert to the grid.
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you are unable to send a fax from your HP Officejet Pro 8620 e-All-in-One Printer.
This issue could occur if the fax setup is not correct.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link: Cannot Send or Receive Faxes
You may also check the link: How to Fax
Let me know how this works.
You have a good day ahead.
Rainbow23 I am an HP Employee If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!
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