cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Nancy71
New member
2 0 0 0
Message 1 of 2
116
Flag Post

cant fax

HP Recommended
HP Officejet Pro 8620

When I go to fax, instead of the phone grid ,as well as my speed dials numbers present ,it says:

FAX MODE

 

Send new fax

 

Receive Fax manually

 

I have tried rebooting.  It occassioally will revert to the grid.

 

 

 

0 Kudos
1 REPLY 1
Rainbow23
Retired
Retired
7,692 7,685 427 601
Message 2 of 2
Flag Post
HP Recommended

@Nancy71,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to send a fax from your HP Officejet Pro 8620 e-All-in-One Printer.

 

This issue could occur if the fax setup is not correct.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Cannot Send or Receive Faxes

 

You may also check the link: How to Fax

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation